Co-production and co-design

It’s crucial that this programme is centered on the experience of people who have been through multiple disadvantage.

So far we have…

• Based our plans on feedback from people with lived experience, including plans for the Trusted Person approach.
• Built our bid for government funding on input from people with lived experience, as well as partner organisations.

• Gained insight and support from people with lived experience at both Tactical Group and Strategic Board meetings. To help with this, we’ve produced a note outlining the buddy system 061023.
• Welcomed people with lived experience to the attend Cambridgeshire and Peterborough Public Service Board (CPPSB) meetings to explain the difference this work makes.
• Secured the help of people with lived experience to put together case studies to help partners understand the Trusted Person model.
• Created a note summarizing the Peterborough co-production forum’s exploration of these questions…
  • What have been your positive experiences of services?
  • What would you change?
  • What are the issues & barriers you face at the moment?
  • How would you like to be involved to make change?

You can find a note of the meeting held in July 2023, here.

Please click here for a Ladder-of-coproduction image (thumbnail on the right)

 

System enquiries

Co-production groups have identified some areas they want to investigate – many of these enquiries have started. Here is a brief note summarizing the position at the end of October 2022.

Since then:

• We have created a new miro board which summarizes the various system enquiries either planned or in progress, here
• We have set out the journey an enquiry may take – bearing in mind they will all work slightly differently – in this note system-enquiry-journey-310723
• Here, Carl of MEAM has summarized learning emerging from enquiries so far: System-enquiries-overview-310723
• We took the feedback of experts by experience about co-production to the Strategic Group in October 2023 to explore what more these partners can do to support and encourage co-production across the system. You can find the note here.

Summer 2025 update

There are co-production groups meeting across the area, working on different topics together. This is a very brief summary:

Peterborough co-production group

Is working with…

• The Council and other partners to improve pathways for people who are homeless and using temporary accommodation
• Public Health and others to help design and evaluate tenders from partners who want to run drug and alcohol services
• Cambridge Online to improve access to all things digital for people who are homeless.

Fenland and East Cambridgeshire coproduction groups

• Helped to shape what is needed for people to be able to access drug and alcohol services more effectively
• Worked with partners in health (the ICB) on reshaping health services for people who are homeless.
• The East Cambridgeshire group encouraged CGL to reinstate their answerphone service for people seeking support regarding substance use – it is now reinstated so these people can leave a message and get help even if no one can ‘pick up’ at that moment.

In Cambridge

The coproduction group is working with…

• Cambridge University Hospitals to improve experiences at A&E for people who face multiple disadvantage
• The East of England Cancer Alliance on training packs to deliver cancer awareness for homeless people
• In Spring, the group produced its review of homelessness which you can find here: Homeless Review April 2025.

If you know anyone who would be interested in participating in any of these groups or want to be kept informed of other work going on to improve systems then please contact Marie at Marie.Ludlam@cambridgeshire.gov.uk or Nick at Nicholas.Sheppard@cambridgeshire.gov.uk