The Cambridgeshire and Peterborough Against Scams Partnership (CAPASP) is a county-wide partnership of public, private and voluntary sector organisations committed to working together to stop scams and doorstep crime across the county.
Scams are fraud and fraud is a crime. Each year, scams cost the UK economy between £5bn-£10bn. In addition to the financial impact, scams can have a severe emotional and psychological impact upon victims.
While anyone, irrespective of age, gender, education or economic background, can be a victim of a scam, these crimes are experienced particularly by people in our communities who are vulnerable for a variety of reasons, including poverty, isolation, frailty, disability and cognitive impairment, and by those who have been targeted specifically by organised, predatory criminals.
By sharing knowledge and developing solutions together, we aim to make Cambridgeshire and Peterborough a safer place for all of our residents.
Special thanks go to Honey Wright, a student at Neale Wade Academy in March, Cambridgeshire who designed our partnership logo, based on the idea that scammers have a black heart.
The aims of the Cambridgeshire and Peterborough Scams Partnership
The Partnership’s four key aims are:
- Improve public and business awareness of scams and increase knowledge about the steps they can take to protect themselves
- Share consistent messaging and definitions to the public, partners and media
- Prevention and Training Tools
- Participate in the Friends Against Scams initiative, and run awareness raising sessions
- Increase the protection that everyone, and especially people in vulnerable circumstances, should have against scams
- Take steps to make it more difficult for anyone to be targeted by criminals
- Introduce stronger obstacles and safeguards on the mechanisms used by perpetrators to reach their victims
- Reporting and Referral Pathways
- Introduce consistent definitions and recording of scams to aid understanding of the true scale of the impact of scams
- Develop improved joint working and referral pathways between organisations and common support pathways for victims
- Supporting Victims
- Improve and streamline the early identification of potential victims of scams and ensure they are offered appropriate support
- Promote the Scam Marshals scheme to victims as a way of empowering them in the fight against scams
Remove or reduce any possible stigma and embarrassment about being a victim of scams and ensure victims are supported like victims of other crimes
CAPASP has produced a Charter which sets out the commitments we have made collectively to build a Cambridgeshire that is taking a stand against scams and doorstep crime.
List of partners
- Age UK Cambridgeshire and Peterborough
- Cambridge City Council
- Cambridgeshire Constabulary
- Cambridgeshire County Council
- Cambridgeshire Fire and Rescue Service
- Cambridgeshire Neighbourhood Watch
- Care Network
- Citizens Advice Peterborough
- East Cambridgeshire Community Safety Partnership
- Eastern Region Special Operations Unit (ERSOU)
- Fenland Community Safety Partnership
- NatWest Bank
- Office of the Police and Crime Commissioner Cambridgeshire and Peterborough
- Peterborough City Council
- Safe Local Trades
- South Cambridgeshire Crime and Disorder Reduction Partnership
- The Bobby Scheme
List of supporters
- All Undercover Marquees Ltd
- Artificial Turf Care
- Arrow Homecare Peterborough
- Benwick Parish Council
- Cambridgeshire Deaf Association
- Copleys Solicitors
- County Windows Cambridge Ltd
- East Cambridgeshire Problem Solving Group
- Eden Place Residents Association (St Ives)
- Eltisley Parish Council
- Folksworth and Washingley Parish Council
- Gamlingay Community Safety Group
- Holywell-cum-Needingworth Parish Council
- Houghton and Wyton Timebank
- Huntingdonshire Society for the Blind
- KTS Computers Ltd
- Lode Parish Council
- Making Space
- Marlow Builders Ltd
- Maxine Lester Lettings and Property Management
- Polygon UK
- Sharon Ambler Consulting
- South Cambridgeshire District Council Visiting Support Service
- Wisbech Town Council
- Woodleyside IT Ltd
- 121 Business Ltd
How to become a partner or supporter
Partners are organisations committed to the CAPASP charter who are working together to deliver an action plan covering the four priority areas – communications, prevention and training tools, reporting and referral pathways and supporting victims.
Supporters are local councils, community groups, housing providers and learning establishments who receive communications from the partnership to share onward within their community (such as topical information about the latest scams) and who self-serve resources from our website to raise awareness of scams in the local area and the support available. It doesn’t cost anything to become a supporter and we list supporters on our website and celebrate the great things supporters are doing through our social media channels and other media. So if you are inspired to deliver the ‘5 Simple Steps’ and do your bit to spot scams and stop scams we’d love to welcome you as an official supporter!
If you are interested in joining CAPASP, either as a partner or a supporter, please contact Charlotte Homent, Charlotte.Homent@cambridgeshire.gov.uk or 01954 284635
How to become an advisor to the partnership board
Individuals who have suffered the experience of falling victim to fraudsters are invite to act as advisors to the board. Advisors can help to give the partnership ideas for their activity and also may like to offer peer support in the event the partnership discovers a victim of a similar scam or scams. Advisors’ identities and contact details remain confidential.
If you have been the victim of a scam and are interested in joining CAPASP as an advisor to the board, please contact Charlotte Homent, Charlotte.Homent@cambridgeshire.gov.uk or 01954 284635 in confidence.
The partnership offers a range of useful resources through this page. These include:
- Little Book of Big Scams
- Little Book of Big Scams Business Edition
- Little Book of Cyber Scams
- 5 Simple Steps (for Community Groups)
- 5 Simple Steps (for Parish and Town Councils)
- Take a Stand Against Scams poster
- Take a Stand Against Scams poster – visually impaired version
- Think Jessica Trap poster
- Don’t Let Your Gran Get Scammed poster
- Friends Against Scams flyers
- Scam Marshal Pack
- Scams and Rogue Trader Aide Memoire
- Watch Out for Scams booklet
- Mail Scams poster
- Mail Scams poster – visually impaired version
- Internet Scams poster
- Internet Scams poster – visually impaired version
- Nuisance Calls and Messages consumer guide
- Easy Read Nuisance Calls guide
- Telephone Scams poster
- Telephone Scams poster – visually impaired version
- Courier Fraud poster
- Doorstep Scams poster
- Doorstep Scams poster – visually impaired version
- Distraction Burglary leaflet
- Clive’s Drive poster
- Pat’s Flat poster
- Rogue Trader sticker – Rogue trader door stickers are available from email@example.com
- Friends against Scams e-learning leaflet with CAPASP info on back
Articles for Community Newsletters, Websites etc.
Just as we make scams awareness resources available to anyone wishing to help protect themselves and others from scams, we also invite you to use the following articles in your local community magazines, newsletters or on your website. If you wish to make any amendments before publication please contact Charlotte Homent Charlotte.Homent@cambridgeshire.gov.uk for approval.
- Article 1 – intro to CAPASP and Friends Against Scams (long version)
- Article 1 – intro to CAPASP and Friends Against Scams (short version)
- Article 2 – protecting from nuisance and scam phone calls (long version)
- Article 2 – protecting from nuisance and scam phone calls (short version)
Friends Against Scams
Please join the fight against scams by registering to become a Friend Against Scams at https://www.friendsagainstscams.org.uk/elearning/Cambridgeshire . It’s a quick (approx. 20 minute) online learning course to help you to spot scams and stop scams. Or, if you prefer a face-to-face Friends Against Scams session, please contact Bernadette Merry firstname.lastname@example.org (Cambridgeshire) or Mohommad Chauhan email@example.com (Peterborough) to arrange.
There is also an accessible version of Friends Against Scams for people with special educational needs and disabilities and a ‘Young Friends’ version for schools and youth groups. Please contact Charlotte Homent, Charlotte.Homent@cambridgeshire.gov.uk or 01954 284635 for more information.
Follow Friends Against Scams on Twitter here Follow @AgainstScams.
Contact the partnership
Contact Charlotte Homent, Charlotte.Homent@cambridgeshire.gov.uk or 01954 284635