Housing, St Edmundsbury

Introduction to St Edmundsbury Map outline for SEBC

At the time of the 2011 Census, housing in St Edmundsbury looked something like this:

  • The population of St Edmundsbury was 111,008 making up around 45,802 households.
  • Social and affordable rented: 16% of households (around 7,321) were renting from a housing association.
  • Private renters: 15% of households (around 6,798) were renting privately from a landlord or letting agent, or were living "rent free".
  • Home ownership: 67% of households (around 30,626) owned their own homes including those with a mortgage, owned outright, and including  
     376 households in "shared ownership".
Source: SHMA 2013, Chapter 3 Economic & demographic context and Chapter 4 Dwelling profile. Original source was http://www.nomisweb.co.uk/

 

Please note: Forest Heath District Council and St Edmundsbury Borough Council now work in partnership as "West Suffolk" so some services are provided across the two areas.


Quick links


1. Social and affordable housing

Council housing

In 2003 St Edmundsbury Borough Council transferred its housing to Havebury Housing Partnership.

Havebury Housing Partnership

This link takes you to Havebury's home page

 

Here is a link to Havebury's "contact us" page

Havebury Housing Partnership contact us

 

This page gives maps of Havebury's office locations

Havebury Housing Partnership location maps

 

Other housing associations & providers

Housing associations and other registered providers own and manage social rented and shared ownership homes in St Edmundsbury. This can be general needs housing, supported housing or housing for older people including sheltered and extra care.

This link takes you to a page listing all housing associations who own and manage homes in St Edmundsbury who are registered with the Homes and Communities Agency (HCA) - along with a link to their websites.

 


2. Private renters

West Suffolk Lettings Partnership

West Suffolk Lettings Partnership offers generic advice about housing benefit queries, tenant and landlord matters as well as being able to find tenants for you from the Councils' housing registers. The Partnership's aim is to bring together landlords and agents with tenants who need accommodation, including those waiting for social housing.

If you are a private renter, the Partnership offers help and advice about your rights, about types of private renting agreements, the costs of private renting and about your rights as a private renting tenant.

If you are a landlord, the Partnership offers help and advice about your obligations and rights, the types of private renting agreements, landlord responsibilities, letting rooms in your home and a landlords guide to gas safety and electrical safety.

For more information please follow this link where you can find e-mail and phone contacts for the West Suffolk Lettings Partnership.

 

Helping private renters remain safe & independent at home

Home improvement agencies are local organisations dedicated to helping people of all ages who are vulnerable, have a disability or a limited life expectancy (including older people, babies and children) to live safely and with dignity in their homes.

Services focus on making sure that existing housing is fit for purpose and that vulnerable people can continue to live independently for as long as possible. This page on Cambridgeshire Insight provides some background on home improvement agencies.

Orbit Care & Repair provides a home improvement agency service across Babergh, Forest Heath, Ipswich, Mid Suffolk, St Edmundsbury and Waveney districts. This link takes you to Orbit Care & Repair's web page

 

This useful page on the Elderly Accommodation Council website also provides further contact information for Orbit Care & Repair in St Edmundsbury

 


3. Home owners

Grants for home owners on low incomes

West Suffolk offers a range of grants to home owners on low incomes, including:

  • Decent homes grant
  • Disabled facilities grant, for home owners who need to adapt their homes because an occupant is disabled.
  • Empty homes grant
  • Thermal comfort grant
  • Healthy homes grant

Please follow this link to find a page of further details about these grants

 

Helping home owners remain safe & independent at home

Home improvement agencies are local organisations dedicated to helping people of all ages who are vulnerable, have a disability or a limited life expectancy (including older people, babies and children) to live safely and with dignity in their homes.

Services focus on making sure that existing housing is fit for purpose and that vulnerable people can continue to live independently for as long as possible. This page on Cambridgeshire Insight provides some background on home improvement agencies.

Orbit Care & Repair provides a home improvement agency service across Babergh, Forest Heath, Ipswich, Mid Suffolk, St Edmundsbury and Waveney districts. This link takes you to Orbit Care & Repair's web page

 

This useful page on the Elderly Accommodation Council website also provides further contact information for Orbit Care & Repair in St Edmundsbury

 


4. Other

Housing advice & homelessness

Local authorities have a duty to advise and assist any resident with a housing problem. If a person is homeless, threatened with homelessness, being harassed or thinks they are being illegally evicted; if they cannot afford housing in a suitable location etc. they can approach the district housing for advice and assistance. The council teams will try to help the customer find a suitable solution.

For St Edmundsbury residents, this service is provided across West Suffolk. This link takes you to a page on the West Suffolk website where you can find contact information for the homelessness service:

 

The Suffolk Coordination Service is an access point to supported housing for homeless people. The Suffolk Coordination Service is delivered by St Edmundsbury Borough Council and Forest Heath District Council working in partnership with Suffolk County Council. It helps agencies working with people experiencing homelessness to access supported housing.

 

Benefits

Each district administers or oversees administration of benefit applications and payments. This link provides an “entry level” web page for such issues, some alongside information on grants and financial management.

This link takes you to a page of useful information about benefits and eligibility, for residents of both Forest Heath and St Edmundsbury

 

Citizens Advice Bureau (CAB)

The CAB is a charity that gives free, confidential information and advice to help people with their money, legal, consumer and other problems. The service aims to provide the advice people need for the problems they face, and to improve the policies and principles that affect people's lives. Trained advisers help write letters, make phone calls, negotiate with creditors and represent clients at tribunals and courts.

Suffolk West CAB home page

 

Newmarket CAB home page
 

Local office locations, contact information and phone numbers are available here:

 

 

Need to move? Home-Link

Home-Link is a system to help people choose the social housing they'd like to live in, rather than being ‘allocated’ a home by the local authority. It's known as a “choice-based lettings” system which seven local councils use to let newly built social and affordable housing, and to let homes which become empty because the previous tenant has moved out.

Home-Link helps

  • Council tenants who need to transfer from one property to another if their needs change - for example they might need a smaller home, a larger home, need to move for work or need specialist housing.
  • Private renters and home owners who need social or affordable housing, and qualify for it (there is an application process).

You can apply to Home-Link on-line. You need to be registered to have the chance to bid.

Home-Link covers seven districts, while Peterborough has a similar but separate system. Please visit this page for more general background on Home-Link.

 

Need to move? Help to Buy

If a person wants to buy a home but can’t afford the open market, Help to Buy could provide a first step onto the property ladder. There are a number of Help to Buy products designed to make buying a home more affordable, for example buying a home using one of the home ownership options; or renting a home at less than the market rent allowing you to save for a future deposit. There are qualifying criteria but Help to Buy will help all potential customers including testing the affordability of the various products. Please visit this page for more background on Help to Buy.

This link takes you to the Help to Buy website

 

Need supported housing?

Supported housing is accommodation for people who require additional support to learn the skills to help them live independently. People that live in Supported housing will have support workers who can help with everyday issues and offer advice whilst teaching valuable skills such as budgeting and applying for jobs.

 


5. Contacting the council

West Suffolk's web page

 

West Suffolk's "contact us" page which provides details for Forest Heath and St Edmundsbury office locations, phone numbers and opening hours

 


Ideas, suggestions, questions?

If you have feedback about the Guide, suggestions to improve it or questions about it, please contact Sue Beecroft, housing co-ordinator for CRHB, who you can email at sue.beecroft@cambridge.gov.uk or call on 07715 200 730. If your call goes to voicemail, please leave a message and Sue will call you back as soon as possible.

Thank you!